Frequently Asked Questions
Everything you need to know before placing an order
What services does Eluzitrust offer?
We provide fast and secure doorstep delivery across Nigeria, international shipping, e-commerce logistics, warehousing, bill payments, and insurance services—all in one place.
How much does delivery cost?
Your delivery fee starts from as low as ₦3,000, depending on location and package details. We keep our pricing affordable while maintaining top-quality service.
How fast is your delivery service?
We offer same-day and next-day delivery options depending on your location and urgency. Our goal is to deliver quickly without compromising safety.
Do you deliver nationwide?
Yes, we deliver to major cities and locations across Nigeria, ensuring your packages get to their destination smoothly.
Do you offer payment on delivery for vendors?
Yes, we support Payment on Delivery (POD) for vendors, helping you sell with confidence and convenience.
When do vendors receive their money after delivery?
We remit payments to vendors in less than 24 hours after successful delivery, so you can maintain steady cash flow.
Can I ship items internationally?
Absolutely. We handle international shipping professionally to ensure your packages arrive safely and on time.
How secure are my packages?
We prioritize safety and professionalism. Your packages are handled with care and tracked to ensure they arrive intact.
Do you offer doorstep pickup? vendors?
Yes, we pick up items directly from your home or business location, making logistics easy and stress-free.
Are there items you do not deliver?
Yes. We do not handle products that are not approved by regulatory authorities such as NAFDAC, as well as contraband, illegal, or restricted goods. This is to ensure compliance with regulations and the safety of all parties.
How do I get started with Eluzitrust?
Simply contact us via Whatsapp, phone, email, or our website to book a delivery or request any of our services. Our team is ready to assist you.